Support
We’re here to help you get the most out of VegasGo.
Contact Us
For account issues, booking questions, bug reports, or feature requests, email us at support@vegasgo.app. We typically respond within 24–48 hours.
Common Questions
- How do I reset my password?
Go to the sign-in screen and tap “Forgot password?” — a reset link will be sent to your email.
- Where are my saved trips?
Open the Plan tab. Your itineraries are stored automatically when signed in.
- Why is my location not showing?
Make sure Location Services is enabled for VegasGo in your device Settings → Privacy & Security → Location Services.
- I tapped a booking link but it didn’t load.
Booking links open partner sites (Vegas.com, Booking.com, Viator). Check your internet connection and try again. If the issue persists, let us know the venue and we’ll investigate.
Reporting a Bug
Please include your device model, iOS version, and a description of what happened. Screenshots are always appreciated.